Welcome to our merger hub

We’re excited to share this central resource designed to keep you informed and supported throughout our merger journey. Here, you’ll find everything you need to navigate this transition with confidence.


Important dates

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Westoba conversion weekend

October 10 - 11, 2026

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Caisse conversion weekend

Completed

Quick Links

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Looking for more information about the merger?

We’ve gathered the most important merger updates and resources in one place. Explore these quick links to stay informed about upcoming changes and find answers to common questions.

Caisse conversion weekend

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Banking service interruptions

Beginning Friday, March 20, 2026, we will be merging the ACU and Caisse banking systems. This will enable banking across common in-branch and digital platforms and provide more locations for all ACU and Caisse members for their day-to-day banking. Access to most banking services will be unavailable while we carry out the work of merging our systems. 

Legacy Caisse support

Not sure how to log in to digital banking? Let’s get you started.

Statements

Following conversion weekend, your statements will have a refreshed design and will be transitioned to an end of monthly statement cycle. 

Caisse product changes

Aligning our products and services is one of our top priorities. Effective March 23, 2026, we will be transitioning Caisse accounts to ACU accounts that best reflect how our members currently bank, borrow and invest with us.

Statements

Starting in March 2026, your monthly digital and/or printed statement will be changing.

We are moving to a relational statement model for our members. What this means is you’ll get a complete picture of all your financial activity - from savings to loans and joint accounts to investments - all in one statement.

Benefits of relational statements:

  • Reduces the number of statements required per member
  • Easier to understand
  • Month-end statement cycle
  • Available in your choice of English or French

What you need to know

  • Legacy ACU members:
    • Statements in the current format will end February 28
    • Your first relational statement will be for March 1 – 31, 2026
    • All historical statements are available in digital banking
  • Legacy Caisse members:
    • Your last statement in the current format will be for March 1 – 20
    • Your first relational statement will be for March 23 – 31, 2026
    • Your 20 most recent historical statements are now available in online banking, with the remaining statements added by the end of April
  • Cheque images will not appear on March 2026 statements as we transition to the new statement format
    • This temporary change helps ensure improved image quality going forward
    • Cheque images will return on future statements
    • If you need a cheque image right away, please visit a branch and our team will be happy to help
  • Digital statements will be available in online banking within 10 days of the previous month’s end
  • Printed statements are typically mailed within 14 days of the previous month’s end
  • Statements are available in your choice of French or English
    • If you wish to update your language preference, please contact us

Merger commitments

Commitment to French services

We’re excited about the unique opportunity to serve both English and French-speaking communities across Manitoba. With a nod to our rural roots and the rich history of Caisses populaires, we recognize the deep connection these institutions have in shaping our new corporate identity. We also understand the vital role the Francophone community plays in the vibrant tapestry of Manitoba and Canada. We’re dedicated to ensuring our Francophone members have continued access to services in French, whether in person in designated areas or through digital channels. 

Commitment to rural & agricultural roots

The merged organization would be positioned to provide greater support to rural communities currently represented by Westoba Credit Union in western Manitoba and Caisse Financial Group in south-central Manitoba. The scale of this new entity would allow the merged credit union to provide rural members with wider geographical coverage, a large suite of products, larger scale of funding for large agricultural businesses, and the ability to provide better service through employees with broader and more specialized skills. 

Commitment to values-based banking

As a merged organization, we are committed to continuing to work together and partner with others for mutual benefit and the common good, dedicated to the International Co-operative Principles and the B Corp Declaration of Interdependence. We believe a merged credit union will have even greater capacity to create shared value for employees, members, and communities. 

Merger news

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ACU expands community response drive

December 9, 2025

Discover how ACU supports local food security initiatives

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ACU and Keystone partnership

July 16, 2025

Read more about the Keystone partnership

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Employees say 'yes and oui'

May 7, 2025

Learn how ACU employees are embracing French language training

Have questions? We're here to help.

Whether you're looking for more information or need guidance on your next financial move, our team is ready to support you. Reach out and let us know how we can assist.
Contact us